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Notes from the Zaviya Labs team

Practical writing on APIs, AI agents, chatbots, automations, and the craft of building software.

7 signs your business has outgrown spreadsheets (and what to do about it)

Spreadsheets are brilliant until they become a risk. Here are the seven signs we see over and over, and the sensible next step (spoiler: it's not always custom software).

Jul 19, 2026 6 min read

Automation

Your Salesforce is a mess. Here's how to declutter it — and where AI actually helps

Duplicate contacts, dead records, and a CRM you can't trust. Here's how we'd clean Salesforce up properly, and where AI genuinely helps (and where it doesn't).

Jul 19, 2026 7 min read

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